Insurance Law

2015 Rings in Changes to the FOS Terms of Reference

(Admitted in England and Wales and not admitted in Australia)

Contact: Michael Bath, Partner and Thomas Bryne, Associate; Carter Newell (Queensland, Australia)

Following stakeholder consultation during 2014, the board of the Financial Ombudsman Service (FOS) has amended its Terms of Reference (TOR). The majority of the amendments took effect on 1 January 2015, with corresponding amendments to the FOS Operational Guidelines (Operational Guidelines) providing further guidance and assistance.

This article provides a summary of some of the key amendments.

To read the full article, click here or visit www.carternewell.com

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